For selected plan review, cart review, checkout questions, account access, refund, cancellation, or Whisper Room questions, email support with non-sensitive context only.
Support contact
Support, contact, and reporting.
For account, billing, access, refund, cancellation, abuse, consent, or creator identity concerns, contact support by email.
Contact support
Use email for support requests.
Support email: [email protected]
Email support directly with the page URL and any non-sensitive reference you have. Do not send passwords, payment card numbers, government ID images, sensitive identity materials, or private credentials by email.
Help topics
What support can route.
Report illegal content, prohibited content, exploitation, coercion, impersonation, doxxing, non-consensual content, underage concerns, or other urgent safety issues.
Creators, performers, affiliates, or rights holders can ask about consent, Muse representation, likeness use, KYC or age verification, identity concerns, rights withdrawal, recordkeeping, or profile corrections.
If a processor later provides a separate receipt or transaction reference, include only the non-sensitive reference ID. Do not include card numbers or payment credentials.
Launch rooms preview
Private product rooms are parked.
Private AI Muse creation, private Muse profiles, Whispers wallet, and private scenes are static preview rooms for launch review only. They do not create accounts, save profiles, submit tickets, run checkout, change Whispers, upload files, call providers, generate video, or publish publicly.
Reporting details
Include enough context to identify the issue.
- For urgent safety reports, include the page, Muse name or profile name, order/session identifier if available, and a short description.
- For creator or rights concerns, include the public profile, Muse name or profile name, page URL, and a short description.
- Attach only what is necessary to identify the issue. Do not send government ID images or private credentials by email.
- Sensitive identity materials require an approved secure intake path from support.
Current posture
Support remains informational only.
This static page does not create accounts, submit public POST requests, activate support tickets, capture payment, submit checkout, trigger payout, unlock access, grant entitlements, upload files, call external systems, create video, or change Whispers.